26 Aug 2015

Can Serco take over the world?

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Is there no end to the ambitions of the group that runs trains, schools and missile systems?

Chris Hyman would make a perfect Whitehall mandarin. As chief executive of Serco, the support
services group, he presides over a company running everything from trains, hospitals and
schools to prisons and missile defence systems, on behalf of governments around the world.
Over three-quarters of its 40,000 staff (spread across 38 countries) are civil servants, inherited
when their governments outsourced the work they were doing to Serco. Perhaps it’s no
coincidence, then, that Hyman has the sort of amiable, sensibly enthusiastic and distinctly
uncontroversial air that would go down well in the corridors of power.

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